Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his self-employed professional activity.)

Cancellation

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving reasons. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods, provided that you have ordered one or more goods within the framework of a uniform order and these are or will be delivered uniformly; – on which you or a third party designated by you who is not the carrier has taken possession of the last goods, provided that you have ordered several goods under a single order and they are delivered separately; – on which you or a third party designated by you, who is not the carrier, has taken possession of the last partial shipment or piece, if you have ordered goods that are delivered in several partial shipments or pieces; In order to exercise your right of withdrawal, you must inform us (JSM Treppen Plus UG (haftungsbeschränkt), Peisserstraße 60, 85053 Ingolstadt, Germany, telephone number: +49 (0) 15257767717, e-mail address: info@treppenplus.de) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post, fax or e-mail). In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period. If you withdraw from this contract, we must reimburse you all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day, on which we received the notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen day period. You bear the direct costs of returning goods that can be sent by parcel as well as the direct costs of returning goods that cannot be sent by parcel. The costs for goods that cannot be sent by parcel are estimated at a maximum of about 400.00 EUR. They only have to pay for any loss in value of the goods if this loss of value is due to handling of them that is not necessary to check the nature, characteristics and functioning of the goods. The right of withdrawal does not apply to contracts – for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; – for the delivery of goods that may deteriorate quickly or whose expiration date would be quickly exceeded; – for the supply of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence; – for the delivery of newspapers, magazines or magazines with the exception of subscription contracts. The right of withdrawal expires prematurely in the case of contracts – for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal was removed after delivery; – for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;